eightelephantsgroup

aLike Expense Manager — Support

Need help? Try the FAQ below, or email eightelephantsgroup@gmail.com — please include “aLike” in the subject line.

Frequently asked questions

Where is my data stored?

On your phone. Specifically, in a local database file inside the app’s private storage. We never see it. Read the privacy policy for the full picture.

How do I back up my data?

Open Settings → Backup & restore. You can pick:

Local backup — saves a file to a folder you choose. You can copy this anywhere.
Google Drive backup — saves to your own Drive’s “AppData” folder, a private space only this app can read.

We strongly recommend enabling one of these.

I lost my phone / I’m moving to a new phone. How do I restore?

If you had Google Drive backup turned on:

Install aLike on the new phone.
Open Settings → Backup & restore → Link Google Drive.
Sign in with the same Google account you used before.
Tap Restore and pick the most recent backup.

If you only had a local backup file, copy it to the new phone and use Settings → Backup & restore → Restore from file.

Does the app work offline?

Yes — every screen works without a network connection. The only network features are optional and explicitly turned on by you: Google Drive backup, and downloading a larger voice-recognition model.

How does voice entry work?

You hold the microphone button, speak, and release. The app uses an on-device Whisper model to transcribe your voice into a transaction. Audio is never uploaded; it is processed and discarded on your phone.

How do I get better voice accuracy, especially for numbers?

Open Settings → Voice input and download a larger model. Bigger models recognize numbers and accented speech more accurately. The download is opt-in and one-time.

What is included in Pro?

Pro unlocks additional accounts beyond the free tier, additional budgets, additional recurring rules, and advanced reports. See the in-app Settings → Get Pro for the current list.

How do I cancel / refund Pro?

Pro is a one-time purchase processed by Google Play. For refunds, use Google Play’s refund flow (open the Play Store app → menu → Payments & subscriptions → Budget & history). If you have trouble, email us.

I found a bug.

Please email eightelephantsgroup@gmail.com with a description of what happened and, if possible, the steps to reproduce. Screenshots help a lot.

Can I request a feature?

Yes — email is the best way. We read every message even if we cannot reply individually.

Contact

eightelephantsgroup@gmail.com

Please put “aLike expense manager” somewhere in the subject line so we can route your message faster.